When a flight is delayed or canceled, it can be very frustrating and disrupt your travel plans. If you were flying from a European airport, you might be eligible for Air New Zealand flight delay compensation of up to $700 (€600) per person. An EU law lets passengers claim compensation for flight cancellations or delays on Air New Zealand. Air New Zealand flight delay policy can help you confirm what you are owed and make it easy to claim it from Air New Zealand.
Air New Zealand Flight Delay Policy
If you’re flying with Air New Zealand from a European airport, you’re protected by European law in case of flight delays.
Airlines must give passengers food, drink, and a way to communicate when they’re delayed. This is called EC 261. They need to provide a place to stay and new flights if needed.
If Air New Zealand caused the flight delay, they are required by law to compensate passengers if the delay is 3 hours or longer. Our guide to flight delay compensation includes all the necessary details.
If your Air New Zealand flight arrives at your destination more than 3 hours late, it’s a good idea to check if you’re entitled to compensation for the delay. You could get up to $700 per person. Don’t forget to claim it.
We simplify the process of claiming Air New Zealand flight delay compensation. We have a tool that checks your compensation and our experts will confirm your delay time. We will also check if there are any special circumstances that might affect your eligibility. You can claim for flights that happened up to 3 years ago.
Air New Zealand Flight Delays/Canceled Compensation
- EC 261 is a law in Europe that helps passengers when their flights are canceled, especially if it’s done at the last minute.
- If Air New Zealand cancels a flight less than 14 days before it was supposed to leave from a European airport, passengers might get up to $700 per person as compensation for the cancellation.
- Air New Zealand would only cancel the flight if there were exceptional circumstances that left them with no other option. Airlines are only required to pay compensation if they are responsible for the problem. However, they still have to make sure passengers get to their destination or give them a refund for the flight.
- Air New Zealand and other airlines are not required to pay compensation if they can provide a similar alternative flight that arrives around the same time as the original one.
What are the Passenger Rights Against Air New Zealand Flight Delays?
- Air New Zealand follows European laws whenever they leave from a European airport, even though they are not a European airline. If you fly with Air New Zealand from a European airport, you are covered by EC 261. This law is one of the most extensive air passenger rights laws in the world.
- Passengers have the right to claim compensation for flight delays, cancellations, or overbooking caused by Air New Zealand.
- Flights going the other way don’t have the same protections. If you fly with Air New Zealand and land in the EU, you won’t be protected by EC 261 if you departed from an airport outside the EU.
Which Air New Zealand Flights Are Eligible for Ec 261 Compensation?
- Flights Departing EU airports- Yes
- Flights Arriving At EU airports- No
How Much Flight Compensation from Air New Zealand?
| Distance | Fee (USD) |
|---|---|
| All flights under 1,500 km | Up to €250 per person |
| Internal EU flights over 1,500 km | Up to €400 per person |
| Non-internal EU flights between 1,500 – 3,500 km | Up to €400 per person |
| Non-internal EU flights over 3,500 km | Up to €600 per person |
As with every regulation, there are exclusions and unique situations that may have an impact on each case’s amount of compensation.
Air New Zealand Manage My Booking
Would you like to modify a recent or past booking you made with Air New Zealand? You can easily modify your Air New Zealand booking within 24 hours of your scheduled flight departure using the manage booking feature. To manage your booking with Air New Zealand online, follow these steps:
Frequently Asked Questions – FAQ’s
Am I Eligible for Air New Zealand Compensation if My Flight is Delayed or Canceled?
If you were going from an airport in Europe, you might be able to get compensation from Air New Zealand under EC 261, which gives pay for delayed or canceled flights.
How Much Compensation Can I Receive for a Delayed Air New Zealand Flight?
The amount of compensation you receive is based on how far your flight was. You can get up to €250 per person for flights that are less than 1,500 km. If you’re on a flight within the EU that’s over 1,500 km or on a non-EU flight between 1,500 – 3,500 km, you could get up to €400 per person in compensation. If you’re on a flight that’s not within the EU and it’s over 3,500 km, you could get up to €600 per person in compensation.
What Should I Do if My Air New Zealand Flight is Delayed?
If your Air New Zealand flight is delayed for 3 hours or more due to the airline’s fault, they must compensate you by law. You need to see if you qualify for compensation and then file a claim.
What Happens if Air New Zealand Cancels My Flight?
You could get up to $700 per person in compensation if Air New Zealand cancels your flight from a European airport less than 14 days before departure. Airlines don’t have to pay compensation if they offer a comparable flight that arrives at a similar time as the original one.
Are All Air New Zealand Flights Eligible for Ec 261 Compensation?
If your flight departs from an airport in the EU, you can get EC 261 compensation. But if you’re flying with Air New Zealand and your flight arrives at an EU airport, you can only get EC 261 compensation if your flight started at an EU airport.
Similar Posts
