Southwest Airlines Flight Cancellation Policy



Southwest Airlines has one of the most flexible change and cancellation policies compared to the other airlines. The policies are easy to understand. Making last-minute travel changes can be extremely frustrating, and they can end up costing just as much as the original ticket price.

When it comes to Southwest Airlines Cancellation Policy, they do not impose any fees for changing or canceling your flight. You can get a full refund from this airline if you cancel your reservation within 24 hours. If you have a non-refundable ticket, once the 24-hour period is over, the price is final and cannot be refunded. This applies to future travel with the airlines within a one-year period.

Southwest has a policy that allows you to change your ticket for free. They also have a policy that allows you to change your ticket on the same day for free. The ticket change policy allows customers to travel to a different destination than the one they originally booked. Even if you decide to travel to a different place, it will still be free, which is an occasional policy.

If you miss a Southwest flight, you can cancel your ticket and take advantage of the policy. If you use points to book your flight and need to cancel, make sure to let the airlines know at least 10 minutes before the flight departs to get a refund. It depends on Southwest’s policy for canceling points.

If you inform the airlines on time, all the points will be credited to your account. Southwest Airlines has excellent and customer-friendly policies for changing and canceling flights. If you don’t tell them, your flight will be canceled automatically and you won’t get a refund, as per Southwest Airlines’ policy for no-shows.

You may receive a refund based on Southwest’s cancellation refund policy. In the meantime, you can go online or talk to a customer care representative to cancel your Southwest flight and see if you can get a refund.

How Can I Cancel My Southwest Flight?

Southwest Airlines cancels flights in a straightforward manner, and they consistently prioritize customer satisfaction. You can cancel your Southwest flight in two ways: by phone or online. You can cancel Southwest flights in two ways: online (through the website or app) or offline (by phone). Passengers can choose how they want to cancel their flight. If you need to change your Southwest flight, you can reschedule it according to their flight policy or ticket cancellation policy. Southwest Airlines offers these options around the clock, 24 hours a day, 7 days a week.

  • Online Ticket Cancellation
  • Cancellation Through Phone

Online Cancellation

  • To access your Southwest Airlines account or search for Flight Cancellation, please log in or use the search box.
  • To access your reservations, choose the “Flight” option and click on “Manage Reservations” in the drop-down menu.
  • Please provide the following passenger details: confirmation number (received after completing your reservation), first name, and last name.
  • Click on the “Cancel Flight” option and then click on “Continue.”
  • You will see a pop-up window on the next page that will tell you if your flight is eligible for a refund. Additionally, your flight will be canceled.

Cancellation Through Phone

  • To speak with a Customer Service representative.
  • Please inform the executive about your flight change and provide them with your ticket number and name.
  • Remember to inquire with him about your eligibility for a refund.


  • Southwest Airlines offers Business Select and Anytime tickets, which are pricier than other options. However, these tickets come with a generous cancellation policy.
  • According to the Southwest Airlines Cancellation Policy, if a customer cancels a Business Select or Anytime ticket, they will receive a full refund of 100% in the same way they originally paid. You can cancel Southwest flights by paying with cash or using Rapid Rewards points, according to their policy.
  • If you don’t let the airlines know about the cancellation at least 10 minutes before the departure, the money you spent on your ticket will be changed into travel funds. These funds can be used for future travel within one year.
  • If you use Rapid Points to buy tickets, those points will be returned to your account.
  • If you make changes to your flight, it will become non-refundable. To keep your ticket fully refundable, it’s best to cancel the original flight and book a new one.
  • You can travel between the same cities on the same day without any extra cost.
  • If you paid for your Southwest flight booking with cash, you will receive a refund in the same way you made the payment. You can also convert it into travel funds.
  • If you cancel your ticket, your pet animal will not be allowed to travel in the cabin.
  • If you need to cancel your flight ticket with Southwest and then book a new one on the same itinerary. To find the rebooking policy for
  • Southwest Airlines, please visit their website. The airlines will automatically book your ticket for you.
  • Before you board the flight, you must complete a Southwest health declaration.

Southwest Cancellation Policy – 2023

Southwest has become the least risky airline due to its recent update to its cancellation policy for 2023. In order to provide the best facilities to their flyers, they have added many new features and guidelines. According to their most recent policy, you can cancel your flight without paying any fees under certain conditions.


If you or a family member have symptoms of COVID-19 or any other coronavirus, or if you have any other health concerns and cannot board your airline flight, you will not be charged any cancellation fees. No matter what kind of ticket you have, you will get a complete refund.

Bad weather

If your flight is canceled or delayed because of bad weather, Southwest Airlines will reimburse you according to their cancellation policy. SW Airline will provide you with the following flight options and assist you in rebooking your flight.

If you decide not to continue your trip with the airlines, you can ask for a refund. The refund will be given to you in the same way you originally paid.

After check-in

You can cancel your flight even after you have checked in and booked your seats. Please remember to contact the airline and request flight cancellation at least 10 minutes before the scheduled departure time. Check out Southwest Airlines Check-In Policy if you want to really cancel your flight after check-in.

Refundable Tickets

One of the benefits of purchasing a refundable ticket is that it allows for easy cancellation and a full refund. That’s correct! You can receive a full refund directly to your bank account or choose to have it stored as a travel fund.

Non-refundable Tickets

If you bought a ticket that can’t be refunded and you don’t need to travel anymore, you can ask the airline to cancel it. Just make sure to do this at least 10 minutes before the flight is scheduled to leave. You won’t get a refund in the same way you paid, but you’ll receive a travel fund that you can use for your next trip.

Rapid Rewards

If you have made a reservation on Southwest Airlines using Rapid Rewards and are unable to travel for any reason, you can easily cancel your flight. The points you used for the booking will be returned to your Southwest account.

Southwest Airline Cancellation Fees

Southwest Airlines will not charge you any extra fees if you cancel your flight according to their cancellation policy. Just make sure to cancel at least 10 minutes before your scheduled departure. Southwest Airlines will not charge you any extra fees if you cancel your flight according to their cancellation policy. Just make sure to cancel at least 10 minutes before your scheduled departure time.

Refundable ticket: You won’t be charged anything, and the money will be refunded to your original payment method.

Non-Refundable ticket: If you cancel your flight with the airline at least 10 minutes before departure, you will not be charged any extra fees. You will receive a refund in the form of a Travel fund. This fund can be used to book your next flight within the next year.

24-Hours Cancellation Policy

If passengers are unable to reach the airport on time or if there is a delay with their Southwest Airlines flight, they have the option to cancel their flight reservations. The ability to cancel will depend on the airline’s policy. The SWA Cancellation Policy allows passengers to cancel Southwest flights within 24 hours of booking, which is a great benefit.

Additionally, you won’t have to pay a cancellation fee. According to Southwest Air Cancellation Policy, passengers can receive a full refund. If Southwest Airlines causes a flight delay, they will provide compensation to passengers according to their policy. Therefore, it is highly beneficial for customers to cancel their flight tickets within 24 hours of making the reservation.

24-hour cancellation policy for different types of tickets:

Types of tickets 24 Hours Free Cancellation
Wanna Get Away Yes
Business select Yes
Anytime Ticket Yes
Wanna get away plus Yes

Southwest Flight Cancellation Policy and Refund Eligibility Explained

If passengers are unable to reach the airport on time, they can cancel their Southwest flight up to 10 minutes before the scheduled departure.

Passengers who have purchased either a ticket type with any time or Business Select are eligible to receive a refund in the form of flight credit. Additionally, according to Southwest’s ticket change policy, it is not allowed for other ticket types.

Southwest Airlines Refund Policy

If you cancel your Southwest Airlines flight and want a refund, the amount you receive will depend on the type of ticket you bought and how you paid for it (cash, Rapid Rewards points, or miles). This is in accordance with Southwest Airlines’ refund policy.

Following are some guidelines regarding the policy:

  • If you decide not to travel and don’t cancel your booking at least 10 minutes before the departure time, your tickets will be transferred to a future flight credit. However, if you have a “wanna get away” flight, Southwest Airlines will forfeit that credit. The ticket itself can still be used.
  • You can get a refund for Southwest tickets purchased under the Business Select and Anytime fares within one year.
  • Southwest offers compensation for flights that are oversold.
  • If your flight is delayed, Southwest will try its best to put you on another flight at the same time. However, they do not offer any compensation for the delay.

Non Refundable Tickets

If you can’t fly with Southwest Airlines and have a non-refundable Wanna Get Away ticket, you can get a refund from the airline by filing a cancellation request at the right time. Additionally, the return will be provided as a travel fund, which is also referred to as travel credit, and it will be added to your Southwest account.

Refundable Tickets

If you’re not sure about your travel plans, these tickets are the best ones to purchase. Refundable tickets from Southwest Airlines include both business class and anytime tickets. You can cancel your Southwest refundable tickets anytime and get a full refund. Additionally, you will receive your refund within 7 days after submitting the refund request.

Booked With Cash

To receive a cash refund or get your money back, you need to book either a Business Select or Anytime ticket. When you book, you can choose how you want to receive your refund: either in cash or as travel credit for future use. For other types of tickets, you will receive a refund in the form of travel credit.

Booked With Rapid Rewards

When you book tickets using Rapid Rewards, you can easily get a refund. The refund will be given to you in the form of points. The points you earn will be automatically added to your Southwest travel account.

How Can I Get a Refund on Southwest Airlines?

There are three ways for passengers to cancel their Southwest flight: online, offline, or by calling. Depending on the type of ticket and method of payment, passengers will receive a refund. Here are a few ways you can ask for a refund from Southwest Airlines.


  • Go to the Southwest Airlines website.
  • To access your booking details, simply click on the “Manage My Booking” tab.
  • Please provide the e-ticket number and the last name of the passenger.
  • You can see your existing travel credits on the next page that is open.
  • To initiate a refund from Southwest Airlines, follow these steps:
    • Click on the refund option.
    • Fill out the Southwest refund request form.
  • Please choose the payment method to receive your refund from Southwest.

Through Call

If you need a refund from Southwest Airlines, you can contact them and make sure you have your confirmation ticket number, flight date, and destination ready. The Southwest executive will assist you further and help you claim your refund.


Will I Get a Refund if Southwest Cancels My Flight?

According to Southwest Airlines’ Cancellation Policy, if the airline cancels your reservation for any reason, they will offer you the option to rebook your trip. You can choose any future flight as long as there are seats available.

If not, the airline will give you a Travel Fund that you can use to buy a ticket for your next flight.

If you want a refund from Southwest for the way you paid, you can contact them and they will help you. This is according to Southwest’s refund policy.

Is Southwest Airlines Canceling Flights?

Southwest Airlines is facing flight cancellations and delays due to two main reasons: a significant rise in coronavirus cases and a shortage of crew members. If you want to know more about your flight details, you can contact the airline team also. Speak with a representative who can help you with your trip. This way, you won’t have to go far if your flight gets canceled.

Can I Cancel My Southwest Ticket Within 24 Hours?

Yes, you can cancel your Southwest ticket within 24 hours of purchasing it. If you cancel your flight within 24 hours before your departure, Southwest Airlines has a 24-hour cancellation policy that allows you to get a full refund, regardless of the type of ticket you have

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