Avianca Flight Change Policy

Change Policy

Avianca Airlines Flight Change Policy

Are you concerned about what will happen if your travel plans change and you have a vacation booked with Avianca Airlines? Do not be alarmed! Because they recognize that things don’t always go as planned, Avianca Airlines has a flexible policy for changing flights to suit your needs. We’ll explain what you need to know regarding Avianca flight change policy in this article, allowing you to fly without worry.

What are the Avianca Flight Change Guidelines?

The airline values its passengers and aims to ensure their travel is convenient and hassle-free. We have a well-defined policy for flight changes to assist in unexpected circumstances. Below are some instructions to assist you in managing this process smoothly.

  • The Avianca flight change policy applies to travelers who made their flight bookings directly through the airline.
  • Including routes within a country as well as routes between different countries.
  • Before proceeding, it’s important to note that promotional or discounted fares might have specific limitations or additional fees for flight changes. Be sure to carefully check the fare conditions before moving forward.
  • You can change Avianca flight before it departs, but the rules vary depending on the fare type and route.
  • Usually, you’re allowed to adjust your flight details up to 24 hours before your flight’s scheduled departure time. However, it’s advisable to review the exact terms and conditions related to your fare for any discrepancies.
  • Some flexible ticket options might let you change your flight once without extra charges, while others might require a small fee for the change.
  • When you need to change your flight, you can choose a different date and destination, as long as they are available.
  • If the type of fare you purchased permits it, you may be eligible for a refund or possibly a travel voucher.
  • Travel insurance provides various advantages when bought. It involves assistance or aid offered in case of unforeseen circumstances during travel.

What Type of changes offered by Avianca Airlines?

Avianca Flight Change policy provides different options for modifying your flight, with the specific choices and charges varying based on your ticket type and how much notice you give before the change. Here’s a detailed explanation:

Date and Time Change

  • L and XXL fares: These fares allow free changes before and after the flight, although fare differences and tax charges may apply.
  • Other fares: Modifying your booking might result in additional charges, which vary based on the type of ticket you purchased and the timing of your request. The fees typically range from COP 110,000 to USD 200 (around $27 to $48 USD), depending on factors such as the route and fare category.

Route Change

  • Changing the route entirely is possible, but it’s treated as a new booking and incurs fare differences and fees.

Passenger Name Correction

  • Avianca’s Contact Center allows for minor corrections like fixing typos or adding middle names for a small fee. However, they do not permit complete name changes or transferring tickets to another passenger.

Upgrade

  • You can often upgrade your seat to a higher cabin class for an additional fee, even after booking.

How to change Avianca Flight?

Avianca provides various methods for altering your flight, each with distinct advantages and constraints depending on your chosen approach and ticket category. Here’s a detailed look at the available options:

Avianca Flight Change Online

  • Navigate to the “Your Booking” section on Avianca’s website.
  • You’ll need your reservation locator and either your last name or the email address associated with the booking.
  • Once you’ve entered your information, you should see your flight details.
  • Look for a button or option labeled “Change Flight” or similar wording.
  • Indicate your desired new flight dates or schedule options.
  • The website will show any applicable fees and fare differences.  Carefully review the changes before confirming.
  • To complete the change, you might need to supply a payment method if there are any fees or fare discrepancies.
  • Once confirmed, you’ll receive an email with your updated itinerary.

Change Avianca Flight via Customer Care

  • Speak to a representative for help with complex changes or special requests.
  • Similar to the website, but you might have access to additional options or flexibility depending on the agent’s discretion.
  • Same as online changes, though explaining your situation to the agent might occasionally lead to waived fees (not guaranteed).

Avianca Flight Change via Travel Agency

  • If you booked through a travel agency, they can usually handle most changes for you.
  • Similar to Avianca website/app, but might be limited based on the agency’s agreements with Avianca.
  • Same as Avianca website/app, and the agency might also charge their own service fees.

How much is the Avianca Flight Change Fee?

The Avianca Flight change Fee may differ based on various factors such as the type of ticket bought, the destination, when the change is made, and the particular details of the booking. Avianca offers a grace period for free changes within 24 hours of booking your flight. The Avianca Flight Change Fee by fare types:

Basic, Light, Classic, XS, S, and M fares: If you decide to alter your flight after the initial 24-hour period, there will be a fee for making changes to these fares. The fee amount might differ, but it could be as high as $500 USD. Apart from the change fee, you’ll also need to cover any price difference between your original ticket and the new flight you select.

Flex and Business fares: These fares allow you to change your flight without a change fee before departure, but you may still be responsible for any difference in fare between your original ticket and the new flight.

L and XXL fares: The greatest flexibility is available with these rates, which let you switch flights before or after departure without incurring a change fee. However, if the new journey is more expensive, you can still be responsible for the fare difference.

Avianca flight change policy serves as a crucial support for travelers dealing with unexpected challenges in life. Whether it’s managing personal crises, work conflicts, or abrupt alterations in plans, Avianca offers considerable flexibility. They provide various options such as adjusting dates and times, altering routes, and even upgrading seats, accommodating a wide range of passenger needs.

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