VivaAerobus Airline Pet Policy

Pet Policy

VivaAerobus Airline Pet Policy

VivaAerobus has a pet policy that allows cats and dogs to travel to any of their destinations. However, there are certain requirements that need to be met. Pets are allowed to travel in both the cabin and cargo, but there are different requirements for each. VivaAerobus Airline is known for its spaciousness and pet-friendly transportation options. To ensure your pet has a safe and fun trip, it’s important to know the specific rules and restrictions that each airline has for pets. This will help you understand what you need to do and make plans accordingly.

VivaAerobus Pets In Cabin

Pets are allowed to travel in the cabin on the airline. Here are the rules for pets and cabins:

  • The maximum weight allowed is 27 pounds, which includes the carrier.
  • The carrier can have a maximum size of 18 inches in length, 14 inches in width, and 8 inches in height.
  • Carrier Material: Choose between a rigid or semi-rigid carrier material.
  • You can bring your cats and dogs as pets.
  • The minimum age requirement is 8 weeks or older.

VivaAerobus allows pets to travel in cargo if they meet the following conditions:

  • The maximum weight allowed is 99 pounds, which includes the weight of the carrier.
  • The maximum dimensions allowed are 126 linear inches, which is calculated by adding the length, breadth, and height of the object.
  • The carrier material is rigid.
  • Pets that are allowed: Dogs
  • The minimum age requirement is 16 weeks or older.

Required documents for Pet Allowance

Pets, service animals, and emotional support animals that are flying with VivaAerobus are required to:

  • Please sign the airlines’ letter of commitment.
  • Please provide your vaccination record.
  • Please provide documentation of the most recent internal and external deworming.
  • To ensure a smooth departure, make sure you have a health certificate from a veterinarian. The certificate should be on letterhead and issued no more than seven days before your trip.
  • The document should state that the animal is in good health, does not have any open wounds that require treatment, and is suitable for air travel.

Service and Emotional Support Animals in VivaAerobus

If you are traveling with an emotional support animal or service animal on VivaAerobus, you must provide additional paperwork.

  • Service and emotional support At Viva, cats, and dogs can ride for free.

Emotional Support Animals

Requirements: Please obtain a medical prescription for mental health treatment from a qualified facility or mental health expert (such as a psychologist or psychiatrist). The prescription should be on official letterhead and include the following information: Name, medical license, and signature of the person who issued the document, Full, Name of the passenger, ID badge, Harness, Leash.

  • If your emotional support animal doesn’t have specific training or a letter of good behavior, it needs to travel in a carrier that can fit under the seat in front of you.
  • If your pet cannot fit in a carrier, they must wear a muzzle (not a harness-type muzzle) for the entire trip.
  • To avoid wearing a muzzle, you need to submit either a letter of good behavior or a certificate of advanced training from a legally recognized institution.
  • If the emotional support animal does not follow these guidelines and needs to be transported as a cargo pet, the passenger will be responsible for any extra fees.

Service Animals


  • Please provide proof of your service animal’s credentials, certifications, and training documentation from an approved organization.
  • Make sure to wear a collar, leash, and identification badge given to you by a legitimate organization.

If the service animal does not meet the specifications and is transported as a cargo pet, the passenger will be responsible for any extra fees according to the VivaAerobus pet policy.

Travel in Vivaaerobus International flights

There are two conditions that are necessary:

  • In addition to the things mentioned above, you need to have a certificate issued by Sagarpa within 7 days before your scheduled flight date.
  • Each passenger is only allowed to bring one animal onboard.

Recommendations for taking your pet on a trip

Since it depends on availability, add this service as soon as you can.

Before taking a flight, if your pet has never been in a carrier, let them practice at home and give them a treat as a reward.

Brachycephalic breeds cannot fly in the cargo compartment because of common respiratory issues that might be aggravated by stress or exposure to high temperatures.

On the day of your trip:

  • To prevent spills, place absorbent padding inside the carrier.
  • It is not recommended to sedate your pet. Make sure to regularly consult with your veterinarian.
  • Make sure to feed your pet its regular meals and give it a few small snacks before the journey.
  • Before the flight, encourage them to be active and make sure they have access to water.
  • Make sure to bring all of your pet’s paperwork with you.
  • Please head to the airport. For flights within your area, give yourself two hours before departure. For flights outside of your country, give yourself three hours before departure.
  • Please make sure to bring all the necessary documents when you go through airport security and check-in at the desk.
  • When you arrive at the VivaAerobus check-in counters, please take the time to read and agree to our liability waiver.
  • When you check-in, ensure that your pet carrier has a tag with both your information and your pet’s information on it.
  • If needed, use security tape to reinforce the doors of the carrier.

Restrictions for Flying with Pets with VivaAerobus

When traveling with pets, there are several restrictions to keep in mind. These include:

  • You can bring a maximum of 11 pets on each trip with the airlines. As a result, it is not possible to purchase additional pet tickets from VivaAerobus.
  • There is a limit of 5 pets allowed in the cabin and a limit of 6 pets allowed in the cargo hold.
  • According to the VivaAerobus Pet Policy, pets are not allowed in the cargo hold on connected flights for safety reasons.
  • Passengers who have pets are not allowed to select seats in the emergency escape row when flying in the cabin.
  • Please make sure that the carrier meets the requirements mentioned earlier and provides sufficient space and ventilation for your pet to travel comfortably and move around freely.
  • In order to travel, it is important that your pet is in good health.
  • If your pet is stressed, anxious, or behaving aggressively, it is important for them to travel in a sturdy container.
  • When you fly with your pet in the passenger cabin, it is important to keep them in a carrier at all times.
  • Passengers can obtain the necessary form for domestic animals (pets), emotional support animals, and service animals here.


What is the cargo weight limit including the carrier?

The maximum weight allowed is 99 pounds including the carrier.

What is the minimum age for pets to travel in cargo?

The minimum age for pets to travel in cargo is 16 weeks old.

What kinds of pets are allowed to travel in the cabin of VivaAerobus?

You can only bring cats and dogs with you when traveling in the cabin.

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