One of the top airlines in Africa, Ethiopian Airlines has a wide network of international destinations. The airline is dedicated to offering smooth travel for all of its customers. But mistakes do happen, and for a variety of reasons, customers might need to update or modify the names on their tickets. Therefore, under specific circumstances, Ethiopian Airlines’ name change/correction policy assists customers in making the appropriate changes to their tickets.
The name correction/change policy of Ethiopian Airlines is created to make the process of altering a passenger’s name on their ticket as easy and hassle-free as possible. The policy takes into account a number of variables, including the fare type, whether the ticket has been used, was issued as part of a group reservation, or was provided as part of a promotion.
The procedure for changing a passenger’s name on a ticket is also outlined in the policy. It entails calling Ethiopian Airlines customer care, giving their booking reference number, paying a cost, and getting confirmation of the name change or correction.
Key Highlights of Name Change Policy
The following are the main points of Ethiopian Airlines’ name change/correction policy:
- Only unused tickets are eligible for name changes or revisions.
- Tickets that have been partially used or those that were issued as part of a group booking are not permitted to utilize this feature.
- The service must be ordered at least 24 hours prior to the departure time and is subject to availability.
- Depending on the route and tariff class, passengers will be required to pay a service fee.
- For tickets purchased with frequent flyer points or as part of a campaign or special offer, name changes or edits are not permitted.
- Requests for name changes or corrections must be made in writing to Ethiopian Airlines customer care, along with the booking reference number.
- A legitimate justification for the name change or correction, such as a misspelled name or a legal name change, must be given by the traveler.
- Once the required cost has been paid and the modification has been confirmed, passengers will get confirmation of their name change or correction.
- It is the responsibility of the traveler to ensure that the name on the ticket matches the name on their passport or other travel papers and to provide a valid ID.
- The Ethiopian Airlines’ sole discretion reserves the right to modify the name change/correction policy.
When thinking about a name change or correction for an Ethiopian Airlines ticket, it’s crucial to keep these points in mind. It is always advised to verify the airline’s policy and get in touch with customer support for further details and help with the procedure.
Methods for Ethiopian Name Change
If you have made a reservation for a flight with Ethiopian Airlines, you might need to correct an error or alter your name legally on the ticket. Fortunately, Ethiopian Airlines offers a variety of methods for customers to update or change their identities, making travel hassle- and stress-free.
This page will outline the many methods by which travelers can change or correct the names shown on their Ethiopian Airlines tickets. These techniques include calling customer support, going to a box office, or speaking with your travel agent. Understanding these processes will help travelers fly with Ethiopian Airlines without incident and guarantee that the information on their tickets is current and accurate.
The easiest and most convenient way to make changes to your flight ticket is by using the online platform. Customers have the ability to fix small mistakes on their tickets, like misspelled or mixed-up names, by simply changing the name. To accomplish this, simply follow these steps:
- To start, go to the official website of Ethiopian Airlines.
- To continue, select either the “Manage My Bookings” or “Your Reservations Online” option.
- Please input your PNR (Passenger Name Record) and Last Name in the designated fields.
- To continue, please choose the “Manage My Booking” option.
- To choose “Flight Ticket Name Correction,” go to the menu and click on the drop-down option.
- In the Booking section, change your name if necessary.
- To verify the name change for Ethiopian Airlines, you might need to submit specific documents. Make sure you submit it.
- To complete the process, simply follow the instructions provided and make sure to pay any fees that may be required.
- After you finish making the payment, you will receive an email confirmation at the email address you used to register.
If you don’t like the online method, then you can try traditional methods like offline, visiting the airport, and calling customer care.
- Visit Airport
- Through Customer Care
- Help Desk
Fees and Charges for Name Change and Correction
- Ethiopian Airlines has introduced a new flight policy that allows customers to change their names for free. However, this change must be made within 24 hours of booking.
- The airline has a policy that allows passengers to change their names up to 48 hours before the scheduled departure. However, it’s important to note that these changes can only be made if the traveler chooses to do so.
- If you need to correct your name, there will be a fee of USD 150.
- If Ethiopian Airlines cannot change your name as requested, they will charge you a fee of USD 250 to issue a new flight ticket with a different name.
In summary, Ethiopian Airlines offers a name change/correction policy for its customers, allowing modifications to unused tickets under specific conditions. This policy ensures a smooth process but comes with some restrictions, including timeframes and fees. Passengers can make changes online, visit the airport, or contact customer care. It’s important to note that fees may apply, and not all tickets are eligible for name changes. Always verify the latest policy and reach out to customer support for assistance.