Porter Airlines Flight Change Policy

Change Policy

porter airlines flight change policy

When making your travel plans, it’s important to have a backup plan in case your trip gets delayed or changed. This Plan B should outline the necessary steps to take in such situations. For example, buying a plane ticket can be costly. Furthermore, if you don’t make the required changes to your airline tickets promptly, there is a possibility that you may end up paying more due to a delay in rescheduling. If you have tickets with Porter Airlines, make sure to carefully read their Flight Change Policy before canceling your flights.

About Porter Airlines

Porter Airlines (PD) is a regional carrier based in Canada. They offer flights to over 20 destinations in both Canada and the United States. The fleet has Economy Class seats in a single cabin. The airline is well-known for including free extras with the ticket price.

Passengers can enjoy free food and refreshments in the lounges at Billy Bishop, Ottawa Macdonald-Cartier International Airport (YOW), and Newark Liberty International Airport. They can also enjoy these amenities onboard the aircraft at Newark Liberty International Airport (EWR).

The airline is located in Toronto, and its main hub is Billy Bishop Toronto City Airport (YTZ). Porter also offers a complimentary shuttle service that runs between the airport and downtown Toronto.

Important Points of Porter Airlines Flight Change Policy

Are you having trouble getting on your Porter Airlines flight? Do you want to know about the policies you need to be aware of? If you would like more information, please read the following points.

  • Tickets labeled as Basic Fare cannot be changed, while all other tickets can be changed up to one hour before the flight’s departure.
  • You can only change the flight, not the origin or destination. When making adjustments, please make sure to keep the original information intact, including the origin, destination, passenger name, and flight date. You are not able to change your flight to a different date, location, or name.
  • The availability of flight direction, cost difference, applicable taxes, and the fee for changing flights can affect these factors.
  • According to Porter Airlines’ policy, if a passenger decides not to show up for their flight, the airline may cancel their reservation and no refund will be given.
  • If someone else is handling the booking process, they need to submit this request for changes because no one else will be entertained.

Methods of Flight Change

Online Methods

Using an internet technique is a great way to quickly complete an information exchange. If a customer needs to make small changes to their Porter Airlines flight ticket, like fixing a misspelled or reversed name, they can do so.

  • First, you need to visit the official website of Porter Airlines. The website address for Porter Airlines is https://www.flyporter.com/.
  • The page has many different choices. Some examples are “book trips,” “manage flights,” and more.
    To access your bookings, simply click on “Manage My Bookings” in the drop-down menu under the “Manage Flight” option.
  • To proceed, please provide the exact booking details that were originally entered for the airline ticket.
  • Please double-check that the confirmation number and booking name are correct and keep them easily accessible.
  • After clicking, you will be taken to a different page. There, you will find all the information you need to make reservations for your flights.
  • Please select the new flight for which you would like to change the date.
  • To change the departure date of your preferred flight, please follow the instructions displayed on the screen.
  • The ticket charges for the new flight will be shown on the screen. You need to pay the charges if they are higher than the previous ones.
  • Once the payment is made, you will receive an email confirmation for the ticket change.

Via Phone

  • Call the customer care number for Porter Airlines.
  • You will be assigned a representative who will help you with rescheduling your Porter Airlines flight.
  • You need to give the agent the details of your flight.
  • The agent will check if you are eligible before asking you about the details of the new flight, assuming you meet the qualifications.
  • The expert will tell you about the new travel options that match the times you choose. They will also explain how much it costs and how you can change your airline ticket.
  • To cancel your Porter Airlines ticket, you will need to pay the termination fee and the price difference. You can use a debit or credit card for this payment.
  • Once the transaction is successful, we will send a confirmation email to the address you provided.

At Airport

  • Go to the Porter Airlines airport desk to change your flight.
  • You will be assigned a representative who will help you with rescheduling your Porter Airlines flight.
  • The agent needs the flight details from you.
  • The agent will check if you meet the requirements before asking you about the details of the new flight.
  • The expert will tell you about the new travel options that fit the time you want to travel. They will also explain how much it will cost and if you can change your airline ticket.
  • To renew your Porter Airlines ticket, you can easily pay the ticket renewal fee and the fare difference using a debit or credit card.
  • Once your payment is successful, we will send a confirmation email to the address you provided.

Flight Change Fee and Charges

The airline has its own rules for collecting fees when you want to change your flight. There are several factors that can affect the cost of your flight. These include the type of seat you choose, the direction of your journey, whether it is a long-haul or short-haul flight, the date of your change request, and the origin and destination of your trip. If you want a general idea of the cost of changing a Porter flight, here are some key facts to consider.

  • There are different prices available, from $12 to $150.
  • Porter Airlines offers lower fees for flight changes made more than 45 days before departure, compared to changes made less than 45 days before departure.
  • It would be a smart decision to change your flight today. You won’t be charged for the first 24 hours after booking this option.
  • The club members are also in the safe area. Members pay a fee and get benefits. One benefit is that they can pay the lowest cost to change a Porter flight after 24 hours.


In summary, when flying with Porter Airlines, it’s vital to have a backup plan for potential delays or changes. Familiarize yourself with their Flight Change Policy, which allows modifications for most ticket types up to one hour before departure. Keep in mind that costs vary based on factors like seat type and timing. Being prepared can save you time and money when adjusting your Porter flight plans.

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