Allegiant’s lost-and-found policy is a set of rules that help people find their lost items, get paid if their bags are late or damaged, and return items that are lost on board to their original owners. Here are some tips to help people figure out what to do if their luggage or an item goes missing.

Factors Under Allegiant Air Lost and Found

There are a lot of things that can happen during a lost and found event. Whether it’s getting a damaged checked bag, reporting a delayed bag, or figuring out the compensation, the policy covers all the things that help people act in a responsible way if they’re affected.

Damaged Luggage

Luggage is designed to keep things safe and protected. If the airlines cannot handle baggage properly, they will not transport it or its contents.

No matter if the baggage is new or has been used a few times, it will inevitably show signs of usage and wear during normal handling. The Allegiant lost and found team is not responsible for any of the following losses:

• Normal wear and tear include scratches, scuffs, small scrapes, or dirtiness.
• Damage to bags can occur in various ways, such as split or torn seams and zippers, as well as cuts, splits, and punctures caused by the items inside the bag. These are all examples of damage that can happen when bags are too big or packed excessively.
• Manufacturer flaws can include damage to the inner metal frames, which can cause splits or tears in the fabric of the luggage. Additionally, the pull handle casing, attachments, or rivets may be ripped away from the frame or material.

The airlines are not responsible for any damage to a bag that is not caused by their own mistakes. The airlines are not responsible for any damage caused by leaks from another passenger’s bag.

Delayed Baggage

The Allegiant Airlines baggage policy says that the airline will give you your bags when you land. Talk to an Allegiant lost and found the team at the airport if you can’t find your bags after you land. When you make your claim, the airline agent will give you a Property Irregularity Report (PIR) number with 13 characters.

Due to late check-in, the airline can’t promise that the customer’s bags will be on the same plane as them. If the bags don’t arrive on the same plane as the customer, the airline won’t pay for any damage, delivery fees, or other costs that come up as a result.\

Damage and Delayed to Content Inside the Baggage

Except for claims related to international flights covered by the Montreal Convention, the Allegiant lost and found team has specific restrictions on items that can be checked as baggage. They also do not accept any responsibility for any delays, losses, or damages that may occur.

• Medications, glasses, and other helpful tools.
• Important personal documents that hold legal significance, such as a will.
• Paintings and other forms of artwork.
• Electronic gadgets, IT hardware, or any other type of equipment.

Locations Where Baggage Lost or Found

Did you forget something on one of the Allegiant flights or at the airport? The team responsible for lost and found works hard to return any items left on our planes to their owners. Here are some situations that will help you learn how to find a missing item:

At Airport:

To request the recovery of lost belongings at the airport area, please follow these steps:

• If you have left something in a public area of the airport, like a bathroom, restaurant, or the general boarding area, please contact the Allegiant Lost and Found department to let them know.
• Please fill out the lost item form if you left something in a specific area at the Allegiant Air section of the airport, such as a Business Lounge area or the desk of a gate. Please note that the form may not meet accessibility requirements.
• Please provide as much information as possible about the missing item, including its brand, color, size, serial number, or any unique features.
• The airlines have chosen Chargerback to handle the Lost and Found service. Once passengers have filled out a Lost Item Form, the third-party baggage tracing company will send them a confirmation email. This email will include a tracking number.
• If Chargerback finds your lost item, they will send you an email with easy-to-follow instructions on how to get it back.
• If the airlines cannot find it, they will reach out to passengers to assist them in filing a claim for compensation for their lost baggage.

Lost on a Plane

To report a lost item on board, passengers must fill out the Allegiant lost and found form. Additionally, they need to:

• Passengers should provide as much information as possible about their lost baggage, including the brand, color, size, type, serial number, and any other noticeable features.
• When using electronic devices, you will be asked to enter your username and password.
• The airline has chosen Chargerback to handle the Lost and Found service. Once passengers have filled out a Lost Item Form, the third-party baggage tracing company will send them a confirmation email. This email will include a tracking number.
• If Chargerback finds your lost item, they will send you an email with easy-to-follow instructions on how to get it back.
• If the airlines cannot find it, they will reach out to passengers to assist them in filing a claim for lost baggage compensation.

Lost Passport and Other Documents

If you lose your passport, you need to let the passport office or consulate know right away. When the Allegiant Airlines lost and found team finds passports at an airport, they give them to either the local Customs office or the Airport Security at that airport.

Lost Some Currency

If you lose your wallet, bag, or clothes at the airport, the airline will keep any money they find in their ticketing office. They will put a receipt inside the item where they found the money.

Lost the Ticket

If a passenger loses their ticket from Allegiant Air, they should contact the reservation team. The team will then send a copy of the e-ticket to the passenger’s email address that they used to register.

FAQs

How Do I Tell Allegiant Air About Lost Bags?

Please go to the Allegiant Lost Baggage Office at your airport within 4 hours of your planned arrival time to fill out a delayed baggage report. If you were not able to report problems with your checked luggage at the airport, you can email the company. If you think you may have left something on the plane or in the airport, please fill out the Allegiant Lost and Found form.

How Do I Submit Interim Expense Receipts?

To email your receipt(s), make sure they include the date of purchase, the number of items you bought, the total amount you spent, the flight confirmation number, and your current delivery address.

What Happens to the Items That Are Lost and Found at the Airport?

Allegiant Airlines tries its best to help passengers get back any items they may have left behind at the airport security checkpoint or at the baggage claim desk. Airlines keep lost and found items for at least thirty (30) days. If the items are not claimed, they are given to the airport authority as surplus property.

What Can I Do to Increase My Chances of Finding an Item?

Please give a full and correct description of the lost thing on the Allegiant Baggage Lost and Found Report Form. Gather as much information as you can about the item(s) before filling out all the details that help planes find the item(s). If it doesn’t bother you too much, type the information exactly as it appears on the thing.