Avianca Airlines Unaccompanied Minor Policy

Minor Policy

Avianca Unaccompanied Minor Policy

The Avianca unaccompanied minor policy is for kids aged 5 to 11 who are flying alone, either within the country or internationally, without their parents or legal guardians. To ensure your reservation for this service, you have three options: you can book directly at the airline’s sales office, contact their Contact Centres, or make the booking through your travel agency.

Passengers can also book an unaccompanied minor reservation on the same day of their departure. It is recommended to avoid making last-minute bookings unless it is absolutely necessary. It might be available, but it’s not guaranteed.

In this post, we will provide you with detailed information about the rules, restrictions, fees, and more for unaccompanied minor travel. This will help you make an informed decision before booking a trip for them.

Avianca’s Unaccompanied Minor Service

The airlines provide worry-free travel for youngsters from booking to departure. Unaccompanied minor program services include:

  • Attention at the counters—The airline will screen your travel documents and allow you to check in. Avianca airport check-in is required. Unaccompanied minors cannot check in online.
  • Boarding lounge – Avianca will give unaccompanied youngsters free access to the boarding lounge and answer their inquiries.
  • Boarding the plane –The airline will assist the minor with boarding. Unaccompanied minors deserve special attention.
  • On-board care — Avianca crew members would supply whatever minors require on board.
  • Baggage collection – Minors with checked baggage will be led to the conveyor belt to collect their bags.
  • Delivery to parents/guardians – Avianca will lead unaccompanied youngsters to the airport exit and give them to their parents/guardians.

Travel Recommendation for Unaccompanied Minors, and Parents

For minors and legal guardians/parents traveling, note the following:

Unaccompanied 5–11-year-old –

  • Unaccompanied minors are responsible for carry-on luggage, electronics, and valuables.
  • The minors must wait for Avianca staff to guide them.
  • Minors must wait at the airport until an Avianca employee retrieves their checked baggage. Minors would be escorted to the airport exit.
  • Unaccompanied minors must arrive at the airport three hours before departure for check-in.

For the guardian and adult responsible for unaccompanied minors –

  • Check with each country’s immigration authority for minor arrival and exit requirements.
  • If the connection or destination’s immigration office requires a copy for entry or leave, bring an extra accredited copy.
  • Find out what documents your child needs to travel without problems.
  • Arrive at the airport early to check in and hand over the youngster.
  • Tell Avianca who is bringing and greeting the child, their name, ID number, address, and phone number.
  • Keep the adult’s parents/guardians at the airport until the airplane takes off.
  • The child’s parents/guardians must arrive 1 hour before the scheduled arrival.

Restriction for the Minors Traveling Alone

Avianca’s unaccompanied minor policy states:

  • The child is younger than 5 years old.
  • The person is either getting medical treatment or has a disability. The airline cannot provide medicine or any medical assistance.
  • If the information on the Avianca unaccompanied minor form submitted at the airport is incorrect.
  • If there is a delay or disruption to your flight.
  • Minors cannot travel if they have more checked bags than what is allowed.
  • Minors can travel with pets, but only if they need the animal for assistance or emotional support.
  • A child who is between 12 and 17 years old cannot go with another child who is between 0 and 12 years old unless the parents of the older child allow it. To clarify, it needs to be confirmed that the individual is the parent of the minor in this scenario. If that’s the situation, then both parties can travel without requiring the unaccompanied minor service.
  • Minors must return to their original airport in the following circumstances:
    • The documents have conflicting information.
    • The person who was supposed to receive the child is not here.
    • The flight may have more than two connections, and sometimes minors have to stay overnight at the airport.

Rules for Avianca Airlines Unaccompanied Minor

You need to follow the terms and conditions of the Avianca unaccompanied minor policy.

  • A fee is charged for each route, each child, and flights in Economy and Business Class.
  • Passengers can receive discounts by paying the fee at the airline’s sales office or by contacting Avianca customer service.
  • Each flight has a limit on the number of minors allowed. Each leg of your trip needs confirmation of your application.
  • Before your flight, make sure you have all the required documents for unaccompanied minors. When you’re at the airport, they will ask you to give them a copy of your travel documents.
  • When you book, you can choose your child’s seat in advance. The pre-assignment is done starting from the back and moving toward the front. If possible, it will be done next to other unaccompanied minors.
  • It is very important for the minor to follow Avianca’s instructions. Parents or guardians need to fill out and sign the paperwork for transferring unaccompanied kids. Please make sure your handwriting is clear and easy to read.
  • This service is only available for flights operated by Avianca, Taca, Avianca Costarica, Avianca Peru, and Avianca Ecuador.
  • The unaccompanied minor service does not apply if you are connecting flights with other airlines or through interline agreements.
  • According to Avianca Airlines Check-In Policy, minors can not check in online, they can use offline method to check-in.

Avianca Unaccompanied Minor Fee

The Avianca unaccompanied minor cost covers all unaccompanied minor journeys. All classes and fare kinds would pay the same. When paying for unaccompanied minor service at Aviamca’s sales office or Customer Service, discounts are applied.

Destinations Avianca Customer Service [in USD] Airport [in USD]
Domestic flights in Colombia 25 30
Domestic flights in Ecuador 40 50
America 120 150
To Europa 140 155
From Europa 120 150

Since Avianca Airlines pays additional attention to children, your child can fly alone without risk. They would be continuously attended to by airline employees because their seat was next to them.

Traveling parents worry about their kids’ safety. If you want your kids to fly Avianca Airlines independently, our tips will help.

Frequently Asked Questions

How can I ask Avianca for help with an unaccompanied minor?

When you buy flights on Avianca’s website, the unaccompanied minor service is not included. To request the unaccompanied minors service, just complete the form and get in touch with your nearest Avianca Airlines office.

How will my child receive help to complete the Avianca check-in request?

A member of Avianca will welcome your child at the check-in desk and help them through the process. Parents or guardians who accompany the child on the day of travel should remain at the airport until the plane takes off.

How will Avianca make sure that children are comfortable during the flight?

The Avianca cabin crew will regularly check on your child to ensure they have everything they need for a safe and comfortable flight. They will also give your child presents, games, and puzzles to play with.

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