Welcome to our guide on the Qantas Flight Change Policy. We aim to provide clear information about how Qantas handles changes to your travel plans in a flexible way.
The goal of this article is to give you the important information and guidelines to easily change your Qantas flight.
Highlights of Qantas Flight Change Policy
Here is a breakdown of the Qantas Ticket Change Policy:
- If you make changes to your Qantas Airways booking by phone, email, at their offices, or at the airport, please be aware that there will be a service fee in addition to the change fee stated in the fare rules.
- If you have a Flex fare, you can change your flight without any additional fees. The Qantas Flex fare change fee does not apply.
- If you choose a saver fare, you may have to pay a fee and any fare difference that applies.
Please be aware that Sale fares usually do not permit changes. These fares have stricter rules for making changes and canceling Qantas Airways flights.
- If you booked your flight with Qantas through a website or travel agent that is not Qantas, please contact them directly to talk about what options are available to you.
- If Qantas cancels your flight, they will contact you and offer different options. These options may include booking another flight, receiving a Flight Credit for future travel, or getting a refund.
- If you test positive for COVID-19 within a week before your travel date, you can change your travel date without paying a fee to change your flight. Please give me documents that support your request.
- If you can’t travel because you’re sick, Qantas might let you use your ticket for up to 3 more months. You’ll need a valid medical certificate.
- If someone traveling with you on the same booking passes away, we can extend the validity of your ticket for up to 45 days after their death. To do this, you will need to provide a valid death certificate.
- This policy does not cover the request to change the name on a Qantas ticket.
Situations where changes cannot be made online:
- If reservations were not made on qantas.com.
- I’d like to change the name on a Classic Flight Reward Booking.
- Online changes can’t be made less than 24 hours before the first flight leaves.
- Once travel has begun, changes cannot be made to Classic Flight Reward reservations that have already been changed.
- Bookings with both Classic Flight Reward parts and Commercial Fares.
What Does Qantas Same Day No Mistake Flight Change Mean?
Qantas’s Change Flight Same Day Policy says that the following things must happen:
- When you make a mistake when booking, the company doesn’t charge you any service or change fees.
- This rule only covers reservations made on qantas.com.
- The following mistakes can get you a fee waiver:
- Bad spelling in your name
- The wrong date, time, or month of your flight
- mistakes in where or where from your flight
- The flight was planned for the wrong route, like New York to Sydney instead of Sydney to New York.
- The changes to the flight will be up to the passengers.
Qantas Airlines 24-Hour Flight Change Policy
If you want to know more about how to change your flight within 24 hours, check out the airline’s website.
But customers can ask Qantas to cancel their flight within 24 hours of booking, as long as:
- The passenger must be a Qantas Frequent Flyer member.
- The trip must take place in Australia.
- The planned exit has to happen 30 days after the first flight.
You wouldn’t be able to use Qantas’ 24-hour flight cancellation service for:
- International travel
- Outside the 24-hour risk-free cancelation period
- Booked through a third-party website
- Reservation made using a Flight Credit
- Passengers who availed Qantas Unaccompanied Minor Service.
- Passengers who have requested Split Booking
- Reservations that are previously reissued.
Qantas Airways Schedule Change Policy
Here are the steps you need to take to change your Qantas flight time.
- Change your Qantas (QF) plans to a different QF flight or a connecting QF flight.
- Check that the new flights happen on the same day as the original ones or within one day of them.
- If not, choose the next flight that’s open.
- People who want to book flights run and marketed by QF should do so in the same booking class.
- Rebooking is not possible for booking classes P, U, Z, and X.
Connecting Flights and Misconnections: If the change to Qantas’s plan leads to a bad connection to an airline’s connecting flight,
- Please reschedule the connecting flight to another flight operated by the same airline.
- The connecting flight needs to be in the same booking class.
- If the booking class you originally selected is not available, we will rebook you in the lowest available class within the same cabin.
- Change your reservation to a different regional connecting trip.
- See the Oneworld table below for a list of companies that are allowed.
Method To Change Qantas Flight
There are several ways passengers can request flight changes for Qantas reservations.
Go to qantas.com and find the “Manage Booking” section. You will receive the following prompt:
- Please enter the booking reference, flight credit number, or voucher reference in the field provided.
- To access your booking, please enter the passenger’s last name and click on the Forward icon next to it.
- To choose your new travel dates, times, or destinations, simply follow the instructions given on the website.
- Please review any fare differences and change fees, if there are any, according to the fare rules.
- After you have made the changes you want, go ahead and confirm and finalize the new booking details.
Via Contact Centre
You can make changes to your bookings by contacting Qantas Contact Centres. They provide helpful assistance over the phone for your convenience.
You can get help with booking changes in person at Qantas travel outlets and certain Qantas airport locations. All you have to do is:
- Find a certain Qantas airport spot or a Qantas travel outlet.
- Go to the store or spot in person while it’s open for business.
- Find a Qantas employee and let them know you need to make changes to your flight ticket.
- Give information about your reservation and the new dates, times, or places you want to visit.
- Find out about the new flight choices and any fees that come with them.
- If you choose the new flight, the genet will make the changes to your ticket.
- The information about your new schedule will be sent to the email address you used to sign up.
Qantas Flight Change Fee
- Nothing Changed There are fees for making changes to a Business or First class reservation, such as
- Qantas asked to change the date of the flight.
- Depending on the type of price bought, there may be a fee to change a reservation made online, over the phone, or at any ticket office.
- By learning about the Qantas Flight Change Policy ahead of time, people can make sure their trip goes smoothly and easily.
- Qantas tries to be supportive and adaptable to meet the changing needs of its guests, whether it’s a last-minute change or an adjustment that has to be made because of something out of their control.
What is Qantas’s policy for changing a flight booking?
Qantas allows you to change your flight booking, but the specific policy and associated fees depend on the fare type you’ve purchased. Some fares, like Flex fares, allow changes without additional fees, while others may incur a service fee and fare differences. Sale fares typically have stricter rules for changes.
How can I change my Qantas flight booking online?
You can change your Qantas flight booking online by visiting qantas.com and using the “Manage Booking” section. Enter your booking reference or flight credit number, and follow the instructions to choose new travel dates, times, or destinations.
Are there any situations where changes cannot be made online?
Yes, you cannot make changes online if your reservations were not made on qantas.com, if you want to change the name on a Classic Flight Reward Booking, or less than 24 hours before the first flight departure. Changes also cannot be made to Classic Flight Reward reservations that have already been changed or for bookings with both Classic Flight Reward parts and Commercial Fares.
What is Qantas’s “Same Day No Mistake Flight Change” policy?
Qantas’s Same Day No Mistake Flight Change policy allows passengers to correct certain types of mistakes made during booking without incurring service or change fees. This policy applies only to reservations made on qantas.com, and it covers errors like name misspellings, date, time, or route errors.
How does Qantas handle schedule changes to flights?
Qantas provides steps for changing your flight time due to schedule changes. You should check that the new flights occur on the same day or within one day of the original ones. Rebooking may not be possible for certain booking classes, and connecting flights should be rescheduled if they lead to bad connections.