Avianca Airline Check In Policy

Check in Policy

Avianca Airline Check In Policy

Avianca’s check-in policy allows passengers to complete airport formalities in various ways. These include online check-in, using the mobile app, checking in at the airport, or even over the phone.

In this post, we will explain the norms and guidelines that passengers should know before checking in for an Avianca flight. We will also discuss the different check-in options and facilities available for passengers.

Avianca Airlines Check-In Guidelines

According to Avianca’s check-in policy, passengers need to arrive at the check-in counter and boarding gate with enough time before the scheduled departure. You can find the check-in time on your boarding pass or e-ticket confirmation.

Avianca has specific guidelines for checking in infants and children, as well as considerations for baggage. They also have a process for checking in when booking flights with layovers.

  • If you need to cancel your flight, please make sure to cancel your check-in request first. If you want to learn more about flight cancellations, you can read the Avianca cancellation policy.
  • After you check in, the airline has restrictions on making changes to your booking.
  • Passengers such as pregnant women, unaccompanied minors, and those with visual and hearing impairments cannot use the online check-in option.
  • You can use Avianca’s online check-in if you bought your flight through their website or any direct sales channel they created.

Avianca Check-in for Passengers Flying with Infants

  • When you travel with infants, remember that the flight ticket needs to be connected to the adult’s reservation during check-in. Just a reminder: Every infant needs their own ticket, regardless of their age.
  • When checking in with children aged 2 to 11, it is necessary to provide the details of an adult passenger associated with the booking.
  • You can only use the web check-in and mobile check-in services if you have a booking reference that includes the infant. If you need assistance with your flight reservation, you can contact Avianca customer care by phone.
  • When checking in, passengers should have their passport or government-issued photo ID, visa, boarding pass, and other travel documents easily accessible.
  • The passenger is the only one responsible for the information they enter in the check-in portal.
  • Avianca Airlines is not responsible for any extra fees or expenses charged by other airlines or customs and immigration authorities.
  • If you buy a reservation for fun, your flight might get canceled and you might not be allowed to board future flights according to the law.

Check-in Policy for Passengers Have a Connection/Stopover

  • If you have a connecting flight, you can find Avianca kiosks or airport check-in services in selected cities in Colombia. It is recommended to complete the online check-in.
  • To make things easier when you have a flight with a stopover or layover, remember to use web check-in or auto check-in. This way, you can get your boarding pass for your final destination.

Avianca Baggage Check In

  • If you have luggage to check, go to the baggage drop counter at the airport. Make sure to do this at least 60 minutes before your flight is scheduled to leave.
  • If you have checked baggage, make sure to arrive at least 3 hours before your international flight and 2 hours before your domestic flight.
  • You are not allowed to bring harmful materials in either your carry-on or checked luggage.
  • Even if you’re not there, authorities have the ability to open and check your suitcases. Your luggage may still be inspected even if it is already sealed. Please be aware that Avianca airlines cannot be held responsible for this inspection if the seal is broken or removed.
  • If you have a connecting flight, remember that you will only get your luggage when you reach your final destination, as long as all the flights are part of the same transportation agreement. If you want more information, please read the baggage policy of Avianca Airlines.
  • No matter where you’re going, Economy Class allows 23 kg of checked baggage, while Business Class allows 32 kg.
  • To get the best price for Avianca baggage check-in allowance, simply add it when you book your flight.
  • To add the checked luggage to your existing reservation, you can do is –
    • Go to the “Manage My Trip” section.
    • To find your booking, simply enter the reservation code and the last name of the passenger.
    • Choose the ‘Purchase baggage’ option.
    • Choose the articles you want to buy.
    • To finish the Avianca baggage check-in request, please complete the purchase process and save any changes.

How to Print Avianca Boarding Pass?

You can use the Avianca pre-check-in tool to easily and quickly print your boarding pass from anywhere. If you need help with checking in and printing your boarding pass, you can go to the Avianca airport check-in counters. Also,

  • The airport authorities and government require you to have an Avianca print boarding pass when traveling to Cancun, Havana, Puerto Rico, Porto Alegre, Punta Cana, Rio de Janeiro, and Santa Cruz de La Sierra. This is part of Avianca’s international flight check-in policy.
  • If you don’t have a boarding pass when you get to the airport, you can print one at a kiosk there. If you can’t find your digital boarding pass on your smartphone, you can choose this option.
  • If you can’t find your boarding pass on your phone, don’t worry. Just open the Avianca app and go to the Mobile Check-In link. Scroll down to the lower section of the page and you’ll find your boarding pass there. If you didn’t receive it, please enter your information again and you will get it immediately.
  • When you’re traveling with only carry-on baggage, make sure to go straight to the security checkpoint with your photo ID and boarding pass.

Avianca Check-In Options

You can check in for your Avianca flight using your mobile device, the web, or at the airport. The airlines allow you to check in 24 hours before your scheduled departure.

Avianca Mobile Check In

Just a reminder, if you check in with your smartphone, your boarding pass will show up on your phone and you won’t have to print it. To use your mobile screen at the airport, just show it at the counter, security gate, or boarding lounge when necessary. To complete the flight check-in, follow these steps:

  • To check in for your Avianca flight using your smartphone, simply open the airline’s mobile app and choose the mobile check-in option.
  • To find your reservation, please provide the confirmation code and the last name of the passenger.
  • Please choose your seat preference. Please include the meals you would like and any specific services you require. If you don’t know the process of check-in then go with this link Avianca Airlines Seat Selection Policy
  • After you make the request, you will receive the boarding pass in your email.
  • You can display your Avianca mobile check-in boarding pass directly on your phone screen.

Avianca Web Check In

Just a reminder, if you do the Avianca check-in online on their website, make sure to print your boarding pass. To complete the Avianca online check-in,

  • To check in for your Avianca Airlines flight, go to the airline’s homepage and click on the ‘Avianca Airlines check in’ tab.
  • To find your reservation, please provide the confirmation code and the last name of the passenger.
  • Choose your seats and meal preference for your travel.
  • The screen will show the boarding pass.
  • To make things easier, just remember to print your boarding pass before you get to the airport.

The Avianca online check-in service is available for –

  • The passenger has a confirmed ticket.
  • You must choose Avianca Airlines as the validating carrier. This applies to tickets issued in any class or with class upgrades.
  • Please make a reservation for a maximum of 9 passengers.
  • Avianca operates flights with shared codes.

The Avianca app check-in or web check-in is not available for –

  • Bookings that have already arrived
  • People who use oxygen concentrators or portable dialysis equipment while traveling.
  • Passengers with guns
  • Passengers who have difficulty seeing or hearing.

Avianca Phone Check-in

If you can’t use the Avianca app or online check-in, you need to call Avianca customer service to complete your check-in request. There may be an extra fee for this service.

Avianca Airport Check In

When you get to the airport, you have to do the Avianca pre-check-in based on the specific times for domestic and international flights. To check in quickly at the airport, just make sure to bring all your documents to the counters. They will check your baggage and boarding pass in just a few minutes.

Avianca Kiosk Check-in

  • Please input the booking details into the kiosk system.
  • Please confirm that you are aware of the existence of hazardous materials.
  • Choose the passenger’s identity.
  • Please provide the passenger’s name and select a seat.
  • Please provide the necessary information and also include emergency contact details.
  • Please remember to count the number of bags you have and then print your Baggage Tag.

Avianca Check-In Time

We want to give you the current time to arrive at the airport so you can get ready for your upcoming trip. The airline wants to make your trip stress-free. They want you to have enough time to board your flight and get comfortable when you reach the departure gate.

To ensure a smooth travel experience, it is important to comply with Avianca’s pre-check-in time requirement for most flights.

  • If you’re flying with Avianca to or from the United States and you don’t have any checked baggage, make sure to check in at least 45 minutes before your flight. This is in line with Avianca’s international flight check-in policy.
  • For flights going to and from the United States, passengers with checked baggage need to check in at least 60 minutes before the flight departs.
  • If you’re flying with Avianca within Colombia and you don’t have any checked baggage, make sure to check in at least 30 minutes before your flight departs.
  • For Avianca flights operated within Colombia, passengers with checked baggage need to check in at least 45 minutes before the flight departs.

Columbia and international airports have a minimum check-in time for Avianca flights:

Airport Avianca Check-In time for non-stop international flights Check-in time for flights within the Columbia with checked baggage Check-in time for flights within the Columbia with carry-on baggage
Cali 60 minutes 45 minutes 45 minutes
Cartagena 75 minutes 45 minutes 30 minutes
Medellin 60 minutes 45 minutes 45 minutes
Bogota 60 minutes 30 minutes 30 minutes
Santa Marta 60 minutes 45 minutes 45 minutes
Monteria 60 minutes 45 minutes 45 minutes
San Andres 60 minutes 30 minutes 30 minutes
Santa Marta 60 minutes 45 minutes 45 minutes

Avianca Flight Check-In Fee

According to Avianca’s check-in policy, you can check in for free online or at the airport using the kiosk. The airline will charge you for checking in over the phone or at the airport counter.

Web check-in Mobile check-in Kiosk check-in Phone check-in
Airport counter check-in
Domestic check-in fee (in USD) Free Free Free 25 25
International Check-in fee (USD) Free Free Free 50 75
Avianca print boarding pass fee (in USD) 5 5 5 5 5

Checking in with Avianca is incredibly convenient and hassle-free, thanks to its user-friendly technology. You can quickly complete the check-in process without waiting in line by using the airline’s mobile app, website, or by calling their contact center. The airline is currently giving a 25% discount on baggage and seat selection. Avianca.com is the best online booking website for flights. It allows you to easily book flights, keep track of your upcoming journey, and access important security information. If you want to travel comfortably and conveniently, this platform is the best choice. It offers all the features you need to enjoy your trip.

Frequently Asked Questions (FAQs)

How much time do I need to clear the security?

TSA security checks might take more time than usual. If you have checked baggage, make sure to arrive at least 3 hours before your international flight and 2 hours before your domestic flight. The boarding gate closes 30 minutes before departure for all flights.

How can I complete the Avianca web check-in?

To complete the flight check-in, go to the airline’s homepage and click on the ‘Avianca check-in’ tab. To find your reservation, please provide the confirmation code and the last name of the passenger. Choose your seats and indicate your meal preference for your upcoming travel. To make things easier, just remember to print your boarding pass before you get to the airport.

How many passengers can complete the online check-in at a time?

You can only check-in up to 9 passengers at a time when making a booking.

How do I get a seat of my choice at the time of Avianca online check-in?

When you do the Avianca web check-in, you can choose your seat. Some seats may not be available because of airline restrictions. You need to pick an empty seat that is most convenient for you.

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