Sunwing Airlines Cancellation Policy

Cancellation Policy

Sunwing Airlines Cancellation Policy

Cancelling your reservation with Sunwing Airlines is not something to worry about. You have complete flexibility when cancelling, and it is done at a reasonable price. This blog aims to provide detailed information about the cancellation policy of Sunwing Airlines to assist passengers. You can also get professional help right away by making a phone call. In this article, we’ll dive into Sunwing airlines cancellation policy, breaking down the key details and offering tips on how to navigate it effectively.

What are the Sunwing Cancellation Policy Highlights?

Travellers should avoid any trouble when flying with Sunwing Airlines. The Canadian service provider has a well-designed ticket cancellation policy for their valued customers. We aim to make the process of flight cancellation as easy and pleasant as possible by following customer-friendly norms and regulations. Take a look at some important highlights of the Sunwing airlines cancellation policy:

  • Visitors of Sunwing Airlines can cancel their booking at any time before their departure, following the airlines policy.
  • If you cancel your Sunwing ticket within 24 hours of making the reservation, you won’t have to pay a penalty fee.
  • Additionally, Sunwing Cancellation policy is applicable to all types of tickets and fare rules.
  • If you have to cancel your ticket due to an emergency, Sunwing Airlines will give you a full refund.
  • The policy offers different advantages that can only be used for tickets purchased through the website/mobile app, phone number, or the airport ticket counter.
  • In addition, Sunwing visitors have the option to cancel their reservation either online or offline.
  • Customers are allowed to cancel their flight up to 3 hours before it is scheduled to depart.

Sunwing 24 Hour Cancellation Policy

  • As per the Sunwing cancellation policy within 24 hours, Sunwing Airlines permits visitors to cancel the ticket within 24 hours after the purchase without any fee. However, the departure date is required to be away at least 7 days or more.
  • Sunwing airlines cancellation policy applies to all sorts of ticket fares and trip types i.e. one-way, round-trip or multi-city, etc.
  • Well, people with group booking can’t benefit from the 24-hour cancellation policy.
  • The airline transfers the applicable refund amount within 2-3 business days.

How to cancel Sunwing Flight?

The Canadian carrier provides several options for passengers to cancel their ticket:

Sunwing cancel Flights online

  • To begin the digital process, go to the official website sunwing.ca.
  • To locate the ‘My Booking’ section on the homepage, simply find it and click on it.
  • Please enter your booking number and last name.
  • You can choose the booking that is relevant from the list of available options.
  • To complete the cancellation process, please follow the guidelines provided and make the necessary payment.
  • Sunwing Airlines will send you a letter to let you know when the procedure is finished.

Sunwing cancel Flights Offline

When it comes to the offline procedure, there are two main alternatives suggested:

  • Visiting the Airport Ticket Counter
  • Dialing the Customer Helpline Number

How much is Sunwing Cancellation Fee?

The amount you’ll be charged for cancelling your Sunwing ticket will vary based on your fare type and the timing of your cancellation.

  • If you cancel a Sunwing flight 21 days or more before your departure, there will be a cancellation fee of $250 per passenger.
  • If you cancel a Sunwing flight within 20 days of departure, you will be charged a cancellation fee equal to 100% of the fare you paid, including taxes.
  • Sunwing typically charges cancellation fees based on the timing of your cancellation and the type of fare you’ve purchased.
  • If you cancel your booking within 24 hours of making it, you may be eligible for a full refund, provided that your departure date is at least seven days away.
  • Beyond the Sunwing 24 hour cancellation window, cancellation fees may apply, and the amount varies depending on how close to the departure date you cancel.

What is Sunwing Refund Policy?

To determine if you are eligible for a refund at Sunwing, you need to consider the fare conditions of your ticket and the timing of your cancellation. Here are the main points of Sunwing Refund policy:

  • If you choose to cancel a non-refundable ticket on your own (called Voluntary Cancellation), you will not receive a complete refund.
  • If you cancel your flight at least 21 days before departure, you will get a refund of $250. However, if you cancel within 20 days of departure, you will not receive any refund.
  • If your flight is cancelled, doesn’t happen, or you are denied transportation (Involuntary Cancellation), you will receive a refund for the full price of the segments of your ticket, whether you have used them fully or partially.
    • If you want to get a refund, you need to get in touch with Sunwing Airlines or their authorized agent.
    • If you haven’t checked in for your flight by the airline’s minimum check-in time or arrived at the boarding gate before the boarding deadline, you won’t receive a refund or compensation for being denied boarding.
  • If your flight is cancelled or delayed for more than 3 hours because of reasons that Sunwing cannot control, they will do one of two things: either give you another flight that leaves from the same airport within 48 hours, or give you a refund for the part of your ticket that you didn’t use within 30 days of when your flight was disrupted.
  • If you book your flight to or from the United States at least 7 days before your departure and cancel it within 24 hours of booking, you can get a full refund. If you paid by credit card, you will receive your refund within 7 working days after you submit all the necessary documents for your Sunwing refund request. If you paid by check or cash, your refund will be issued within 20 working days after you submit all the required refund documents.

Sunwing Flight Delay Compensation

If your flight was cancelled or delayed by 3 hours or more because of something the airline could have prevented, and they told you less than 14 days before your flight, you can ask for compensation for the trouble:

Delay Range Compensation Amount ($/CAD)
3 – 6 Hours 125
6 – 9 Hours 250
9 Hours or more 500

Sunwing airlines cancellation policy is designed to provide flexibility and support to travelers, acknowledging the unpredictable nature of travel. By understanding the key components of the policy and following the tips outlined in this post, passengers can navigate their travel plans with confidence, knowing that they have options available to them in case of unexpected changes.

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