Frontier Airlines Cancellation Policy



Understanding the specific cancellation policies beforehand can assist you in avoiding unnecessary costs and reducing any potential difficulties. Let’s take a closer look at Frontier’s cancellation policy. We’ll cover everything you need to know, such as how to cancel a reservation when you’re eligible for a refund, any fees involved, and what options you have for rebooking.

Highlights of Frontier Airlines Cancellation Policy

Frontier Airlines has established guidelines for requesting flight cancellation. These are the requirements for canceling your booking.

Frontier Airlines 24-Hour Cancellation

If you book a flight at least 7 days before it’s scheduled to depart, you can cancel it and get a refund for free within 24 hours of purchasing it.

Cancel Paid Reservation

As your travel date gets closer, you may encounter additional cancellation fees. 

Free Cancellation

If you cancel your flight 60 days or more before your departure, there won’t be any cancellation fee. Frontier Airlines has a cancellation policy that allows passengers to receive a free refund in certain situations.

According to Frontier Airlines’ cancellation policy, you are eligible for a full refund.

  • If the airline cancels your flight.
  • If the flight schedule is changed because of Covid-19 restrictions.
  • If you buy the WORKS bundle, you can get a refund for your tickets.
  • If passengers cancel an award ticket 180 days before the scheduled departure,
  • If something unexpected happens, like a passenger or close family member passing away, getting seriously ill, having jury duty, or other similar situations.

Frontier Airlines cancellation policy Due to Death and illness

If you or a close family member gets seriously ill or passes away, you can reschedule or cancel your Frontier flight according to their cancellation policy. You will need to:

  • Please provide a death certificate to support your request for cancellation.
  • To make a reservation, you need to have a ticket from Frontier Airlines. 

Frontier Airlines can help passengers who are affected by offering flexibility and options. This might involve rescheduling the flight or giving a refund.

Frontier Airlines cancellation policy Due to Weather

According to Frontier Airlines’ cancellation policy, if there is severe weather like storms or natural disasters, the airline may cancel or delay flights to make sure passengers stay safe.

Here are some important things to keep in mind about Frontier Airlines’ cancellation policy:

  • If your flight is canceled due to bad weather, you can choose to reschedule your flight or get a refund for the part of the flight that was affected.
  • If you need to change your Frontier Airlines flight, you won’t have to pay any fees or extra costs for rebooking.
  • Passengers are not entitled to compensation for any scheduling, delay, or flight disruption in these cases. 

Frontier Airlines Delay Cancellation Policy

Frontier Airlines knows that flight delays and cancellations can be inconvenient for passengers. They try their best to offer the right support and compensation in these situations. Here is the information you need to know about Frontier’s cancellation policy:

Flight Delay Compensation

If your Frontier Airlines flight is delayed for more than 3 hours, you might qualify for compensation. The amount of compensation you receive may vary depending on factors like how long the delay was and how far you were flying.

Right to Care

Frontier Airlines is dedicated to helping and taking care of passengers who have been affected. This could involve providing food, drinks, a place to stay (if there’s a delay overnight), and transportation between the airport and the hotel.


If your Frontier flight gets canceled, the airline usually gives you the choice to either reschedule your flight or get a refund. You can only get a refund for the flight that was affected. 

Frontier Airlines 24-Hour Cancellation Policy

If you cancel your Frontier Airlines ticket within 24 hours, you can get a full refund of the ticket fare. The airline won’t charge you any cancellation fees, according to Frontier’s flight cancellation policy.

  • The policy only applies to standard fares.
  • If you book a reservation using reward fares, you cannot get a full refund within 24 hours.
  • You can cancel your Frontier Airlines flight within 24 hours of booking, as long as it’s before your flight’s scheduled departure time.
  • You need to book your travel date at least 168 hours before you can request a cancellation. 

How Can I Cancel My Flight With Frontier Airlines?

If you have a ticket with Frontier Airlines and need to cancel your flight, there are several easy ways to do it. Frontier Airlines offers various options for assistance, including online, phone, or in-person support. This allows for flexibility to accommodate different preferences. Here are the steps for each method:

Online Method

To visit the official website of Frontier Airlines, please follow these steps:

  • Go to the “My Trips” section.
  • To access your booking, please enter the 6-digit confirmation code and the passenger’s last name.
  • To modify or cancel your flight, check your itinerary for the option.
  • To cancel your flight, choose the specific flight you want to cancel and then follow the instructions provided to complete the cancellation process.

Through Customer Support

When you go to the ‘Contact Us’ page, you have two options for canceling: you can either chat with someone or send an email. Click on the link to start chatting.

  • You can either follow the instructions given by the automated system or wait for a representative to chat with you.
  • Please provide your reservation details, such as the confirmation number and the name of the passenger.
  • Please inform the agent that you want to cancel your flight. Follow their instructions to complete the cancellation process.
  • Remember to write down any confirmation number or reference given to you for future use.

At Airport

Make sure to get to the airport at least 2 hours before your flight is scheduled to leave.

  • Go to the Frontier Airlines ticket counter or customer service desk.
  • Please show your ID and provide the agent with your reservation information.
  • Please inform the agent that you would like to cancel your flight and ask for their assistance.
  • Please make the payment for the cancellation fee that is required.
  • To complete the cancellation process, make sure to follow any extra instructions given by the agent.

Frontier Airlines Refund Policy

  • The Frontier refund policy states that once the flight has departed, the airline will not provide any refunds to passengers.
  • If a passenger with The WORKS cancels their ticket on the day of departure, they will still receive a full refund.
  • If the passenger uses their credit card for payment, the refund will be shown in their account within one week.
  • If passengers cancel their ticket at least 60 days before the departure, they will receive a full refund. Even if they purchased a ticket that cannot be refunded.
  • If a passenger cancels their ticket within 13 days before departure, they will need to pay 119 USD in order to receive a refund.
  • The airline needs 20 to 30 business days to transfer the refund amount. To get a refund, passengers need to complete the refund request form. This form can be found on both online and offline portals.
  • If passengers don’t get on the plane, the airline will charge them 90% of the ticket price as a fee for not showing up.

How to Request Frontier Airlines Refund?

To get a refund from Frontier Airlines, you need to start the refund process after canceling your ticket. You have a few options for requesting a refund. Here are the methods you can use:

Through Phone: To get in touch with Frontier Airlines, you can call their helpline number and talk to their customer service representatives. They will help you with the refund request process and give you any assistance you need.

Online: Go to Frontier Airlines’ official website and find the refund request form. To complete the form, simply provide the necessary information and then submit it online. 


Do I Have to Pay a Fee if I Cancel My Frontier Reservation?

Frontier Airlines may charge a fee. If you cancel close to the scheduled departure time, the fee will be higher. If you cancel your travel plans within 6 days, you will be charged 79 USD. If you cancel your booking between 59 and 7 days before departure, there will be a fee of 49 USD.

Can Frontier Provide Refunds Within 24 Hours?

Frontier Airlines may offer refunds within 24 hours, but only if the scheduled departure is at least 1 week away.

How Can I Cancel Frontier Airlines Tickets Without Using the Web?

Frontier Airlines provides multiple ways to cancel your flight. You can do it offline by calling their customer service phone number, visiting the airport counter, or going to the Frontier ticketing office.

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