Cebu Pacific Cancellation Policy



Cebu Pacific has a cancellation policy that allows you to cancel your flight ticket within 24 hours of booking. If you forget to cancel within that time, you can still cancel up to 1 hour before your Cebu flight departure, but there will be a small cancellation fee. This article provides all the information you need to know about canceling a flight with Cebu.

Here are some important points to remember about Cebu’s cancellation policy:

  • Make sure to review the cancellation fees that the airline will apply when you book your flight.
  • If you cancel your flight and qualify for a refund, the cancellation charges will be deducted from the refund amount.
  • If you want to modify your flight, you might have to pay additional fees. Before making any changes, it is important to check your ticket for information about fees and restrictions.
  • Cebu Pacific may waive cancellation fees or provide accommodations in specific situations, like medical emergencies or military deployments. The best thing to do is to contact the airline directly to talk about your options.

Cebu 24-Hour Cancellation Policy

You will receive a full refund if you cancel your ticket within 24 hours of purchasing it. Additionally, if there is a gap of seven or more days between the date you booked the ticket and the departure date, you will also be eligible for a full refund.

If you book a flight with Cebu Pacific, you can cancel it within 24 hours and get a full refund as long as the flight is scheduled to depart at least 7 days later (168 hours). This policy is applicable to all fare types. 

If passengers cancel their flight within 7 days of travel or more than 24 hours after buying their ticket, they will have to pay a fee. 

Cebu Pacific Flight Cancel Due to Weather

If Cebu Pacific cancels your flight because of a technical issue or bad weather, they will get in touch with you as soon as they can. They will ask if you want them to book a new flight for you or if you prefer a refund for your current flight. Usually, if there are any issues with your flight, Cebu will arrange for you to be booked on the next available flight as soon as they can. However, if there are no flights available, the airline will do their best to make you comfortable and arrange accommodation for you near the airport. To make sure you have the right information about weather-related cancellations, it’s important to contact Cebu directly. Their policies and procedures may differ depending on the situation. To get the latest information, you can either call their customer service hotline or visit their website.

What is the Cancellation Fee for Cebu Pacific? 

When you cancel your flight, each airline will charge you a specific amount. This amount depends on the fare type you chose and the time at which you decided to cancel your flight. Here is a detailed table showing the cancellation charges for Cebu:

Cancellation Time Cancellation Fee
Within 24 hours of purchase (if purchased at least 7 days before departure) USD 0
60-+ days before departure USD 0
31 – 59 days before departure USD 69
7 – 30 days before departure USD 99
6 days-1 hour before departure USD 119

What Are the Ways to Cancel a Cebu Pacific Flight?

Cebu Pacific offers many options for clients to cancel their flights. Here, we have listed all the methods to cancel a Cebu flight:

Online Method

To cancel your Cebu Pacific flight, please follow these steps:

  • To access your account, please visit the Cebu website at and log in. 
  • Go to the “My Trips” section on the website.
  • Please locate the flight you wish to cancel. 
  • To cancel your flight, simply click on the “Cancel Flight” button and follow the instructions provided.

Over the Phone

To cancel your Cebu Pacific flight, simply call their customer service hotline. When you make the call, make sure you have your reservation number and any other important information ready.

At Counter

If you are close to a Cebu Pacific airport ticket counter or kiosk, you have the option to cancel your flight in person. If you need to make last-minute changes to your travel plans, this can be a good option.

What is the Refund Policy of Cebu Pacific?

The airline’s website states that they do not offer refundable fares to keep prices low for everyone. However, they do provide refunds if you cancel your ticket, although a cancellation fee will be charged. But, you will get a complete refund if:

  • If you cancel your flight at least 60 days before your departure, you can do so.
  • You can cancel a flight within 24 hours if it is scheduled to depart at least 7 days later.
  • The airline has canceled your flight. If your flight is delayed for at least 2 hours.
  • Your flight has been changed to a different time, but the new flight doesn’t work well for you.
  • If you have a serious illness, death in the family, jury duty, or similar circumstances, you may need to cancel your flight. In such cases, you will need to provide appropriate documentary evidence and get approval from the airline.

How To Apply Cebu Pacific Refund?

To get or apply for a refund for your Cebu Pacific flight, follow these steps:

  • To visit the airline’s official website, go to
  • Click on the “My Trips” option on the website.
  • Please enter your last name and confirmation code on the next page.
  • To proceed, simply click on the “Continue” button located at the bottom of the page. This will take you to the Reservation Summary page.
  • Choose “Cancel Reservation.”
  • The refund amount, including cancellation fees, will be displayed on the final page.


Is It Possible to Cancel a Flight With Cebu Pacific Within 24 Hours?

All customers can cancel their Cebu Pacific reservation within 24 hours of booking without any charges, regardless of the fare they choose.

Can I Get Cebu Pacific Compensation for a 2-hour Flight Delay?

If Cebu Pacific’s replacement flight delays your arrival by 2 or more hours, you’re entitled to compensation. Under 14 days before departure, Cebu Pacific canceled your flight.

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