How to Get JetBlue Special Assistance?


JetBlue Special Assistance

JetBlue Airlines is well-known for its dedication to delivering outstanding services to all passengers. As part of our dedication, the airline provides a variety of Special Assistance services to guarantee a pleasant and convenient travel experience for individuals with disabilities. JetBlue Special Assistance Services are tailored to accommodate a range of needs, including mobility assistance, visual or hearing impairments, and airport navigation support. Our goal is to make your journey stress-free, enjoyable, and tailored to your needs. We will guide you through the process of booking special assistance with JetBlue Airlines.

About JetBlue Airlines Special Assistance

JetBlue Airlines is widely recognized for its outstanding customer service and budget-friendly fares. JetBlue has become a popular choice among travelers due to its commitment to providing a pleasant travel experience. JetBlue Airlines has implemented comprehensive special assistance policies to ensure that passengers with disabilities or specific requirements receive the support they need throughout their journey. JetBlue Airlines ensures that its Special Assistance provisions are in full compliance with the regulations of the Air Carrier Access Act (ACAA) and the Americans with Disabilities Act (ADA).

Benefits of Choosing JetBlue Airlines Special Assistance Services

Traveling should be a breeze for everyone, no matter their specific needs or requirements. The airline goes above and beyond to ensure that passengers in need receive exceptional assistance from highly skilled and proficient teams. JetBlue Airlines offers Special Assistance to passengers who may face mobility challenges, physical limitations, or health issues. Passengers will receive comprehensive assistance services, such as wheelchairs, counseling, and medical aid, tailored to their individual needs. JetBlue prioritizes providing personalized services to ensure a pleasant journey for all passengers, while also ensuring their safety and comfort.


JetBlue Airlines offers special assistance services to provide additional support for passengers with specific needs or disabilities while traveling. The airline provides support services for passengers with various disabilities, including those that affect their mobility, vision, hearing, or cognitive abilities. From the moment you book your ticket with JetBlue Airlines, you’ll notice that the Special Assistance services are available to help you throughout your journey. Book JetBlue Airlines Special Assistance Service for a hassle-free air travel experience that takes care of your health and physical needs.

Read Also: How Do I Get Delta Wheelchair Assistance?

Types of JetBlue Airlines Special Assistance Services

JetBlue provides a range of special assistance services for passengers with special requirements. Passengers who require special assistance, such as those traveling with service animals, carrying medication or medical equipment, using wheelchairs, or with cognitive and developmental concerns, can easily access the JetBlue Airlines Special Assistance Service by making a request within the designated timeframe. The airline provides a range of specialized services to meet the needs of its passengers. Here’s what you need to know about the different assistance packages provided by JetBlue Airlines:

Wheelchair Assistance Service: JetBlue Airlines provides a wide range of specialized services to meet the different requirements of passengers. One of the services provided is wheelchair assistance. The airline understands that some passengers may need a wheelchair for their airport journey or to fully enjoy the onboard facilities. You can easily request a wheelchair when booking your flight with JetBlue Airlines.

Hearing Impairment Assistance: JetBlue Airlines is dedicated to providing a seamless travel experience for passengers who have visual or hearing impairments. JetBlue Airlines offers a Special Assistance Service program for passengers with visual impairments. This program allows them to request braille or large-print materials, such as safety cards, menus, and in-flight entertainment guides.

The airline ensures that passengers with hearing impairments receive the necessary assistance, such as visual announcements, written communication, and lip-reading support when needed. Passengers are more than welcome to travel with certified guide dogs on our flights, as this ensures a smooth and enjoyable experience for both the passenger and their furry companion.

Medication Assistance: Passengers are allowed to bring their essential medications on board and must follow JetBlue’s guidelines for storage. We can provide refrigerated storage for certain medications, but this will require prior arrangements. When submitting a new JetBlue Airlines Special Assistance Service request, it’s important to provide the airline with any relevant medical history or physical limitations.

JetBlue Airlines requests that passengers who need oxygen for medical reasons during a flight provide advance notification. Passengers who meet the requirements can receive supplemental oxygen from the airline, ensuring their comfort and well-being.

Allergic Assistance: JetBlue makes every effort to provide services to passengers with severe allergies. Although the airline cannot make any guarantees about creating an allergen-free environment, they are able to offer general information regarding the presence of common allergens during their flights. Passengers with allergic disabilities can receive assistance from trained professionals during their airport experience.

They will assist you with security checks, immigration procedures, and any other required formalities. Passengers will receive meals tailored to their specific dietary needs, allowing them to savor delicious food while admiring the breathtaking sky amidst a golden haze. Book JetBlue Airlines Special Assistance Services to make your travel experience more enjoyable and discover a world full of excitement.

Pregnancy and Senior Assistance: Jetblue’s team of experts is always available to provide assistance to pregnant and elderly passengers throughout the entire flight. Passengers will receive special assistance, enjoy extra legroom, have the option of aisle seats, and benefit from various in-flight assistance services.

It is important for passengers to inform JetBlue Airlines ahead of time about their dietary requirements, so that the airline can prepare their meals accordingly. The in-flight entertainment system provides a wide range of choices to keep you engaged and captivated by your surroundings. Additionally, JetBlue Airlines Special Assistance Services will require the collection of appropriate fees along with service costs.

Mobility Assistance: JetBlue offers assistance for passengers traveling with mobility devices like electric wheelchairs or scooters. Passengers can rest easy knowing that the airline takes care to handle and store these devices properly throughout the journey. It is important to ensure that your mobility aids comply with the safety regulations of the airline and can be accommodated within the storage space of the aircraft.

To receive the necessary assistance, it is recommended to inform JetBlue Airlines in advance about your specific mobility aid requirements. JetBlue Airlines offers Special Assistance Services to ensure a smooth travel experience for passengers. While most services are provided at no extra cost, certain services may incur fees depending on your specific needs.

Other Special Assistance: The airline offers excellent customer service to individuals in need of special assistance. Customers have the option to check in at dedicated counters, which provides personalized care such as priority boarding and access to lounges. This helps to alleviate the inconvenience of waiting in long crowds.

When going through security, the airline takes measures to ensure the safety and well-being of passengers with disabilities. JetBlue Airlines provides passengers with disabilities with special assistance services, ensuring that they have easy access to elevators, restrooms, and ramps.

How to Book Jetblue Airlines Special Assistance?

Passengers can choose to request JetBlue Airlines Special Assistance in person, online, or by calling customer service, depending on availability.

Online Method

Passengers can easily make Special Assistance requests with JetBlue Airlines through their official website and mobile app, ensuring their freedom and comfort. Follow the provided instructions to easily book a special assistance service that suits your needs.

  • Select the method that suits your timetable and go to the “Special Assistance” section.
  • Start by choosing your departure and destination cities, travel dates, and the number of passengers.
  • To continue, simply click on the “Search Flights” button and complete the required fields, making sure to attach any necessary documents.
  • Locate the “Add Special Assistance” option and select it.
  • You will be presented with a new window that offers a range of Special Assistance options.
  • Select the accommodations that best suit your needs from the range of available options.
  • Tap on the Continue tab to submit the JetBlue Airlines Special Assistance request form.
  • Review breakups before paying JetBlue Airlines Special Assistance fees.
  • You will receive a confirmation email or text message on the contact information you provided. Save it for future changes.

Read Also: How Do I Get Emirates Wheelchair Assistance?

Offline Method

  • If you need assistance, you can reach out to the appropriate person at the airport’s sales office, official counter, or customer service number.
  • If you prefer the convenience of staying at home, simply give JetBlue Airlines a call at their customer service number.
  • Please pay close attention to the automated voice prompts and choose the correct option for JetBlue Airlines Special Assistance services.
  • Provide the necessary documents and information, such as the date of the journey, departure airports, fare class, and type of service, to explain your requirements.
  • The agent will assist you in navigating the booking process, ensuring that you have all the required information and presenting you with a range of choices.
  • Officials will handle the submission of the JetBlue Airlines Special Assistance request form on your behalf, provided that the requests are available.
  • Please make sure to provide accurate information about your travel dates, destinations, fare class, type of service, and any specific requirements you may have.
  • The representative will double-check the information with you to make sure everything is correct and request that you make the necessary payments.
  • Payment information may be necessary depending on the booking method selected by the representative.
  • We will send a confirmation of your itinerary to the email address or phone number you provided when you made the booking.

JetBlue Special Assistance Cost

JetBlue Airlines understands the importance of providing enjoyable travel experiences for individuals with special needs or disabilities. The airline makes every effort to ensure that passengers feel comfortable, regardless of their physical condition or health issues. The airline ensures that all passengers can easily access air travel by providing a variety of special assistance services.

JetBlue prioritizes providing special assistance to ensure that passengers in need can enjoy their air journey without straining their finances. Fortunately, a lot of special assistance services are provided without any extra charges. Now, we’ll examine the specific limits and fees for special assistance with JetBlue Airlines:

  • JetBlue Airlines offers free wheelchair assistance.
  • Passengers are welcome to bring their mobility aids on board, where they will be safely stored for the duration of the flight.
  • There are no additional fees for flying with service animals on JetBlue Airlines.
  • Passengers flying with JetBlue have the option to bring their own FAA-approved portable oxygen concentrators (POCs) on board. There are nominal fees associated with this, which vary depending on the fare category and destination.
  • JetBlue applies additional service fees and special assistance costs to accommodate travelers with visual or hearing impairments.
  • Passengers may be required to cover the cost of priority boarding and assistance, which is provided by staff members who have received specialized training.
  • JetBlue Airlines charges passengers a Special Assistance Fee, which can range from USD 500 or more, depending on the service type and mode of transportation chosen.


In conclusion, JetBlue Airlines is dedicated to providing exceptional Special Assistance services for passengers with diverse needs. Their comprehensive offerings, compliance with regulations, and various booking methods make travel accessible and enjoyable. While many services are free, certain types may incur fees, with the Special Assistance Fee ranging from USD 500 or more, depending on the service and transportation mode chosen.

Read Also: How Do I Get United Wheelchair Assistance?

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