Delta Airlines Logan Terminal Services, Overview, Ground Transportation and More


Delta Airlines Logan Terminal

Delta Air uses Terminal A and Terminal E for both arrivals and departures. The redesign of Boston Logan Airport Terminal A was completed in 2005, and it was reopened to the public. The terminal is divided into two buildings: the Main Terminal (boarding gates A1 to A11) and the Satellite Concourse (boarding gates A13 to A22).

Terminal E at Logan Airport is the International Terminal in Boston. It is where international flights depart from and arrive at the airport. Terminal E has recently been updated and now has a total of 12 gates, numbered E1 to E12. The modernization included the addition of gates E10 to E12, which were specifically designed to handle the Airbus A380 aircraft.

Terminal E, also known as the John A. Volpe International Terminal, is a place where people can arrive from and depart to different parts of the world. It has modern amenities and services to make international travel easier.

Delta Airlines Logan Terminal Overview

Delta Airlines Boston Terminal reservations made at the last minute usually can’t be refunded, and they need to be finished at least three hours before your flight. These steps should be taken:

  • At the Delta Airlines check-in desk in Logan Airport’s Delta Terminal, you can find out what planes are available to the place you want to go.
  • Give important details like where you want to go, when you want to go, how many people will be traveling with you, and the level of service you want.
  • When buying last-minute flights, you might want to be flexible with your destination to increase the chances of finding a seat and a price that fits your budget.
  • The Delta Airlines flight representative will give you flight choices based on how you want to travel. See the flight schedule for information like how long the flights are, when they leave, how much they cost, and if there are any layovers.
  • Choose a flight and then enter your payment information, like a credit or debit card number, to finish the buying process. You can also pay with cash at Logan Airport’s Delta Airlines gate.
  • As proof of your flight reservation, you will either get a printed ticket or an e-ticket sent to your email address after the payment goes through successfully.

How to Cancel a Flight at Delta Airlines Logan Terminal?

Delta Airlines Logan Terminal Services

People traveling within the US can change their flights at the Boston Logan Airport Delta Terminal up to 90 minutes before their flight is supposed to leave. Follow the signs at the airport that lead to Terminal A and go to the Delta check-in counter at the front door to start the cancellation process. Here are the steps you need to take:

  • To cancel your flight, go to the Delta representative at the counter and clearly let them know that you want to cancel your flight.
  • Please give a clear explanation for the cancellation and include your 6-digit Record Locator. This will assist them in locating your travel information.
  • The airline’s agent will help you understand Delta’s cancellation policy. They will explain any fees, refund eligibility, or other options you have.
  • Please verify if you can get a refund or reschedule your flight for a different date.
  • If you have travel insurance, check if it covers flight cancellations. Make sure you understand how to file a claim, if needed.
  • If there is a fee for cancelling, please pay it.
  • After you finish cancelling, ask the Delta representative for confirmation of the cancellation.

How to check-in at Delta Airlines Logan Terminal?

If you need to check in at Delta Airlines’ Boston Terminal, remember that domestic flights leave from Terminal A and international flights leave from Terminal E. We suggest that you arrive at Logan Airport’s Delta terminal at least 2 hours before your domestic flight’s departure time and 3 hours before your international flight’s departure time. To make your check-in process go smoothly, just follow these steps:

  • When you arrive at the correct terminal, go to the entrance and find the check-in counters for Delta Airlines.
  • To complete the check-in process, please show your travel documents (like your passport or ID) to the agent and provide them with the booking reference.
  • If you have any luggage that needs to be checked, please let the Delta representative know. Delta
  • Airlines’ staff will help you with the necessary procedures and make sure that your checked baggage follows the size and weight rules.
  • The Delta representative will check your ID, go over your booking information, and help you with the check-in.
  • If you need any special services like help with a wheelchair, arrangements for traveling with a pet, or if you’re a minor travelling alone, just let the agent know when you check in.
  • Once you finish checking in, make sure to grab your boarding pass and proceed to the security checkpoint. Make sure to have your boarding pass and identification easily accessible for verification.
  • When traveling internationally, boarding usually starts about 45 minutes before the scheduled departure time.

Baggage Service at Delta Logan Terminal

To start the process of claiming delayed, missing, or damaged baggage at Delta Terminal in Logan Airport, follow these steps:

  • Please go to the Lost And Found section in Terminal 1 to report your checked baggage. Ask the staff member in charge of your case for a File Reference Number.
  • The agent will provide you with a claim form. Please make sure to provide all the necessary information, including the File Reference Number that you have already received.
  • If it’s relevant, please include any receipts, images of damaged products, or other supporting information to strengthen your claim.
  • After you have finished filling out the form, send it to the authorized claims department of Delta Airlines for processing.
  • If your baggage is delayed, you can report it using the same process. Please be aware that if your checked bag(s) are delayed for more than 12 hours after reporting, you may be eligible for a waiver of the checked bag fee from Delta Airlines. The waiver will be given as a voucher.

Extra Baggage Allowance with Delta at Logan Airport

You can add or buy more luggage allowance at the Delta Terminal in Boston Airport up to 3 hours before your departure time. Here is a simple set of instructions:

  • Go to the Delta Airlines check-in counter and ask about increasing your baggage allowance.
  • To assist them in locating your reservation, please provide your booking reference number and the name of the passenger.
  • You can choose to buy extra checked bags or increase the weight limit for your current checked bags.
  • You will be informed about the fees, and you can make payment using either debit or credit cards.
  • Once your bags have been added, the Delta flight representative will give you confirmation and luggage tags for your flight.
  • To complete the process, go to the designated baggage drop-off area.

To add or buy extra luggage allowance at the Delta Terminal in Boston Airport, just follow these instructions.

Flight Change at Delta at Boston Logan

To make last-minute changes to your travel at the Delta Terminal in Boston Logan, follow these specific steps:

  • Be sure to have your reservation or ticket number, as well as details about your flight, close at hand.
  • Tell them you want to change your flight times or the airport where you’re going.
  • The Delta representative will check to see if there are any open seats, other trips, and any fees or ticket changes that may happen.
  • Make the payment if there are any fees or price changes that come with changing the flight you want.
  • Once your request to change your flight has been processed, you will receive a new confirmation email at the address you provided. Look over the new schedule and ask for any other changes that are needed.

If you follow these steps, you can easily and quickly change the time of your flight at the Delta Terminal in Boston Logan.

Services and Amenities Provided by Delta Airlines Logan Terminal

How to check-in at Delta Airlines Logan Terminal

People who are in the Delta Terminal at Logan Airport can use a number of extra services and perks that Delta Airlines offers, such as:

Access Delta Sky Club: Passengers can access the VIP lounge at the Delta Terminal. The lounge offers free snacks and drinks, Wi-Fi, workstations, and showers. It’s a comfortable and relaxed place to be.

Priority Boarding: Delta Airlines offers priority boarding to certain passengers, including Delta One, First Class, and Delta Diamond Medallion members. These passengers get special treatment, including priority check-in, security screening, boarding, and disembarkation. They also have access to a special fast-track lane.

Pet Related Service: Delta Airlines permits passengers to bring their dogs on domestic flights within the United States. Dogs can either travel in the cabin or as checked baggage. Foreign flights have specific rules and regulations that apply to them. At the Delta Airlines terminal in Boston, passengers have the option to book their pets on the same aircraft as themselves. In order to travel with their pet, they need to have all the required paperwork. This includes vaccination records, health certificates, receipts for pet travel fees, and any other important documents.

Special Service: Delta Airlines provides special assistance to guests who need help with wheelchair assistance, accessibility services, or any other additional assistance while traveling from the Delta terminal in Boston. To make the most of this service, passengers should arrive at the terminal at least 3 hours before the scheduled departure time.

Parking Garage: The Central Parking Garage is located near all terminals, making it a very convenient parking option. Passengers traveling to Logan Airport Delta Terminal E can easily find accessible parking spots. Terminal E also has affordable Economy Parking Lots available. You can park in the economy parking lot for just $20 USD per day.

Ground Transportation

You have the following transportation options to get to and from the Delta Terminal at Logan Airport:

  • The Blue Line subway connects to Downtown Boston, Wonderland, Orange Line, and Green Line.
  • Buses: The Silver Line SL1 bus service travels from Chelsea and Dudley Square to Boston Terminal Logan.
  • Shuttle: Passengers can use the Massport shuttle service located outside the airport terminals.
  • The MBTA Commuter Boat runs on weekdays from Pemberton Point in Hull to the Delta terminal at Boston Logan Airport. Passengers can take the shuttle bus (route 66) from the dock to the airport.
  • Taxis: You can easily find taxis outside the Delta terminal at Logan Airport. The fares usually range from $25 to $45.


Knowing about the specific terminal and its facilities will help you save time and have a hassle-free trip, whether you’re traveling within your country or internationally. With this information, passengers can easily find their way to the Delta Terminal at Logan Airport. They can take advantage of various services such as check-in, special assistance, SkyMiles redemption, and different transportation options. To make the most of your time at the airport, it’s important to be educated and prepared. Stay focused on the excitement of your upcoming journey. When you book a Delta Airlines flight next time, make sure to double-check your terminal to have a smooth beginning.

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